Talentix Africa
Hospitality, retail & beauty

hire hotel receptionists in kenya

Front office staff in Kenya are hired by Nairobi's city hotels and conference venues as well as by lodges and beach resorts, so many candidates have already looked after international guests. Look for clear spoken English, a warm manner and experience with a hotel booking system, plus another language if many of your guests come from Europe.

A few questions, one at a time, then pick a time for a 30-minute strategy call with our team.

Main business cities
Nairobi, Mombasa and Kisumu
Working languages
English and Swahili
Currency
KES

What to check when screening

  • Check their experience with a hotel management system such as Opera or a similar tool.
  • Test their spoken English and French, since many guests switch between the two.
  • Confirm they have handled cash, card payments and end-of-shift reconciliation.
  • Make sure they are available for night, weekend and holiday shifts.

Questions to ask in interview

  • A guest arrives and their booking cannot be found. What do you do?
  • How do you handle an angry guest at the desk while the phone is ringing?
  • What do you check before handing over to the next shift?

how it works.

  1. 1

    You answer a few questions

    Which roles, where, how many people and by when. Two minutes, then you book a 30-minute strategy call with our team.

  2. 2

    We match you with the right talent

    We search our community of pre-screened talents, check skills and references, and interview the best profiles for you.

  3. 3

    In 48 hours, ready to start

    Within 48 hours of the call you get a shortlist of available people. You meet them, you choose, they start.

other roles we recruit in Kenya.

hire hotel receptionists in other countries.

For talents

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Hotel receptionist jobs in Kenya