Talentix Africa
Admin & support

customer service agent jobs in morocco

Looking for customer service agent jobs in Morocco? Join the Talentix community once: our team matches you with companies hiring customer service agents in Casablanca, Rabat and Tangier, and across the diaspora.

10 questions, about 2 minutes. No job board to scroll: we come to you.

Admin & support in Morocco

Call centres and business process outsourcing firms in Casablanca, Rabat and other cities hire customer service agents, back-office operators and team leaders for French, Spanish and English-speaking markets. Fluent, near-native French is the main requirement.

The role

As a customer service agent, you answer customers by phone, email, chat or messaging apps. You solve problems with orders, bills or accounts, log every case in the CRM and escalate what you cannot fix. You stay calm with frustrated callers and turn complaints into satisfied customers.

Skills employers ask for

  • Phone and chat support
  • CRM tools like Zendesk
  • Complaint handling
  • Clear written communication
  • Fast, accurate typing
  • English and French

Who is hiring

BPO and call centres, telecom operators, banks, insurers, e-commerce platforms and fintech start-ups hire customer service agents, including for clients in Europe and North America. Many roles are on-site in a contact centre, and some are fully remote.

Main business cities
Casablanca, Rabat and Tangier
Working languages
Arabic and French
Currency
MAD

how it works.

  1. 1

    Answer 10 questions

    One question at a time, about 2 minutes. No cover letter, no job board to scroll.

  2. 2

    Upload your CV in the app

    Download the Talentix app and upload one general CV. That is all we need.

  3. 3

    We find the right role for you

    Our team matches you with companies that are hiring, and you follow every step in the app.

For companies

hiring customer service agents in Morocco?

You answer a few questions, and we match you with the right talent in 48 hours, ready to start.

Book a strategy call

other roles in Morocco.

customer service agent jobs in other countries.