In Côte d'Ivoire, customer service agents are hired by telecoms, mobile money providers, banks and contact centres in Abidjan, so experienced agents are used to high volumes and demanding customers. Listen to how candidates handle a difficult call, and check whether they can also serve customers in English or a local language if you need it.
A few questions, one at a time, then pick a time for a 30-minute strategy call with our team.
Which roles, where, how many people and by when. Two minutes, then you book a 30-minute strategy call with our team.
We search our community of pre-screened talents, check skills and references, and interview the best profiles for you.
Within 48 hours of the call you get a shortlist of available people. You meet them, you choose, they start.
10 questions, about 2 minutes. No job board to scroll: we come to you.
