You hire customer service agents when calls, chats and emails pile up faster than your team can answer them, or when you open a new market. A good agent solves problems on the first contact, calms unhappy customers and helps you keep them.
A few questions, one at a time, then pick a time for a 30-minute strategy call with our team.
We recruit customer service agents in all 54 African countries and the diaspora: tell us where the person will work when you book.
All countriesWhich roles, where, how many people and by when. Two minutes, then you book a 30-minute strategy call with our team.
We search our community of pre-screened talents, check skills and references, and interview the best profiles for you.
Within 48 hours of the call you get a shortlist of available people. You meet them, you choose, they start.
You answer a few questions about the roles you need, then book a 30-minute strategy call with our team. We find, screen and present the right talent in 48 hours, ready to start.
Yes. Talentix recruits for on-site, remote and diaspora roles. Tell us where the person will work when you book your call.
From one person to more than 20. Tell us the headcount when you book and we plan the search around it.
From the Talentix community: African talents who answered 10 questions, uploaded their CV in the Talentix app and follow a new training every week. They live across the continent and in the diaspora.
10 questions, about 2 minutes. No job board to scroll: we come to you.
