The role
As a key account manager, you look after a company's biggest customers, such as supermarket chains, large distributors or corporate clients. You build long-term relationships, negotiate annual agreements, follow orders and payments, and spot new opportunities within each account. You coordinate with logistics, finance and marketing to keep these clients satisfied.
Who is hiring
Consumer goods manufacturers, telecom operators, banks, insurers, IT and logistics companies hire key account managers to serve their largest clients. The role is usually on-site or hybrid, with frequent client meetings and some travel.
Background and career path
Key account managers usually hold a business or sales degree and have solid experience in field or B2B sales. They grow into national account manager, head of sales or commercial director.